Refund and Returns Policy
At Stylish Grove, we want you to be completely satisfied with your purchase. If you are not entirely happy with your purchase, we’re here to help.
1. Refund and Replacement Policy
Eligibility:
- You have 7 calendar days from the date you received your item to request a refund or replacement.
Conditions:
- To be eligible for a refund or replacement, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- You must provide proof of purchase, such as a receipt or order number.
2. How to Request a Refund or Replacement
To request a refund or replacement, please follow these steps:
- Contact us at [info@stylishgrove.com] within 7 calendar days of receiving your item. Please include your order number, a description of the issue, and whether you are requesting a refund or a replacement.
- We will respond to your request and provide instructions on how to return the item.
3. Return Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Processing Refunds and Replacements
- Once we receive your returned item, we will inspect it and notify you of the status of your refund or replacement.
- If your return is approved, we will initiate a refund to your original method of payment or send you a replacement item.
- Please note that it may take some time for your refund to be processed and for the funds to be reflected in your account.
5. Non-Refundable Items
Certain types of items are exempt from being refunded, including:
- Gift cards
- Downloadable software products
- Some health and personal care items
6. Contact Us
If you have any questions about our Refund Policy, please contact us at:
Stylish Grove
Email: [info@stylishgrove.com]
